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How to Fix Can’t Turn Stolen Device Protection Off?

The iPhone's iOS 17 includes a feature called Stolen Device Protection to safeguard your data. Once activated, this feature requires additional security measures, such as Face ID or your Apple ID password, to verify the user when the iPhone is away from familiar locations like home or work. However, some users have reported difficulties in turning off Stolen Device Protection, including not being able to find the Face ID & Passcode option in Settings. Here’s a guide on how to turn off Stolen Device Protection and troubleshoot common issues.

 

How to Turn Off Stolen Device Protection

 

To turn off Stolen Device Protection on the iPhone: Open iPhone Settings-> Tap Face ID & Passcode -> enter your device passcode -> Tap Stolen Device Protection, then toggle it off. If you can't turn off Stolen Device Protection or can't find the Face ID & Passcode setting, try the following solutions:

Turn Off Stolen Device Protection

 

1. Reboot Your iPhone

 

Rebooting an iPhone can resolve various issues and is a simple process. Press and hold the Side button and either Volume button until the power-off slider appears. Drag the slider to turn off the iPhone. Wait 30 seconds for your device to completely turn off. Press and hold the Side button until you see the Apple logo.

Reboot Your iPhone

 

2. Change Your iPhone Location

 

Try opening your iPhone in a different location, preferably a familiar one such as home or work. When in a familiar location, your device may not require authentication with Face ID or Touch ID to access certain settings.

 

3. Remove Face ID and Passcode Restrictions

 

Another possible reason you can’t find Face ID and Passcode in iPhone Settings is that Restrictions are enabled. Opened the iPhone Settings -> Screen Time -> Content & Privacy Restrictions ->Scrolled down to Allow Changes, tapped on Passcode Changes, changed the setting to Allow. It will work.

Remove Face ID and Passcode Restrictions

 

4. Turn Off Location Services

 

You can turn off Location Services on your iPhone to manage your device's location settings. go to iPhone Settings -> Privacy & Security -> Location Services, Toggle off the switch next to "Location Services" to completely disable it.

Turn Off iPhone Location Services

 

5. Reset All iPhone Settings

 

If the problem persists, consider resetting your iPhone settings. This won't delete your data but will revert iPhone settings like Wi-Fi passwords and wallpaper to their defaults. Go to iPhone Settings -> General -> Transfer or Reset iPhone -> Reset -> Reset All Settings.

Reset All iPhone Settings

 

 

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