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How to Fix Volume Buttons Not Working While Using WhatsApp?

Some WhatsApp users have reported issues with their volume buttons not working properly after upgrading to iOS 17, specifically when using WhatsApp voice notes. This problem leads to voice notes being played with no sound even when held close to the ear. If you're facing this issue, don't worry! In this article, we will guide you through the steps to resolve it.

 

1. Restart Your iPhone

 

If the problem is related to your iPhone's volume, try restarting your device. To do this, go to iPhone Settings -> General -> Shut Down. Slide the slider to power off the device. Afterward, turn the iPhone back on and press and hold either the side button or the Sleep/Wake button (depending on your model) until the Apple logo appears.

Restart Your iPhone

 

2. Update WhatsApp

 

WhatsApp frequently releases updates to fix bugs. If the issue is with the WhatsApp application, updating to the latest version may resolve it. Search for and install the latest version of WhatsApp from the App Store.

Update WhatsApp version

 

3. Turn On "Change with Buttons" Option

 

iPhone offers an option called "Change with Buttons" to control volume for sounds and vibrations. Go to iPhone Settings -> Sounds & Haptics -> Ringer and Alerts, then enable the "Change with Buttons" option.

Turn On Change with Buttons Option

 

4. Refresh WhatsApp Microphone

 

Go to iPhone Settings -> WhatsApp -> Microphone -> Toggle the "Microphone" option off, then back on.

Refresh WhatsApp Microphone

 

5. Adjust WhatsApp Sound Settings

 

Access iPhone Settings -> Scroll down and select "Notifications" -> Find and tap on "WhatsApp" -> Toggle the "Sounds" option off, then back on.

Adjust WhatsApp Sound Settings

Conclusion:
By following these steps, you should be able to resolve the issue with your volume buttons not working while using WhatsApp. If the problem persists, consider reaching out to WhatsApp's customer support for further assistance.

 

 

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