Since many merchants started using WhatsApp to connect with customers or promote their services and products on WhatsApp, the WhatsApp team released the WhatsApp business to do more business-related things for these merchants. In addition, the new iPhone supports two SIM cards, so iPhone users can use one phone number as a WhatsApp personal account and another phone number as a WhatsApp business account. There are so many important customer contacts and chat messages. How to backup and recover WhatsApp Business contacts and messages on iPhone?
1. Use iTunes or iCloud backup
Usually we will connect an iPhone with the computer, then open iTunes to make an iTunes backup. Or you can make an iCloud backup in WhatsApp Business when your iCloud storage is enough.(WhatsApp Business Settings -> Chats -> Chat Backup -> Back up Now ). But we can’t get each contact info and other media file directly, such as audio files and more. So we can import the contacts to an email server or for other purposes.
2. Use WhatsApp Pocket
Another way that we use WhatsApp Pocket extract each WhatsApp Business contact info and chat message from iPhone or iTunes, iCloud backup. It extracts contact info as .vcf file, and saves media files as audio file format and more, So that we can view and use them on the computer.
a). Download and install WhatsApp Pocket on the computer.
b). Connect the iPhone with the computer to scan iPhone device, or extract from iTunes or iCloud backup
c). Preview the chat message, contact info, media files in WhatsApp Pocket, then export to the computer.
And if you accidentally delete a WhatsApp chat message, you can use Chat Hex Data function to search and recover it.
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