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How to do when WhatsApp data lost after iOS 10 and 2.16.11 update?

I updated iOS to 10.0.2 (iOS10) and then WhatsApp updated to 2.16.11. WhatsApp lost all my data (settings, messages history, photos, videos, audios, etc) from contacts and groups. I don't have any kind of backup (icloud, itunes, etc). Can I recover my WhatsApp data from iPhone device?

My iPhone 6S with iOS 10.0.2 suddenly made my Whatsapp icon in Home Screen disappear this morning. I went to AppStore and downloaded it again and installed, or tried to install. I clicked the "Restore from iCloud" and waited. BUT it doesn't go any further than "Restoring... 99%... and the wheel just keeps turning.

As WhatsApp version 2.16.11 has released, now you can ask siri to send WhatApp messages or place WhatsApp calls on iOS 10. So many WhatsApp users are ready to update to iOS 10 and latest 2.16.11 version. Maybe you will encounter the issues mentioned above during the upgrading process. When it happens, just don't be frustrated. No matter what problems you're encountering, there's a chance that you can recover them from iPhone device directly, as long as your whatsApp data doesn't overwritte by other new records or data on iPhone.

When your WhatsApp data lost, they're not really gone, but seem to be invisible. When you enter iPhone Settings --> General --> Usage --> Manage Storage --> Storage, that WhatsApp data are still there. (Maybe it was the exact amount of data it had before the update). Find a reliable WhatsApp resuce software to perform a WhatsApp data recovery ASAP.

How to recover WhatsApp data from iPhone device

Find a reliable WhatsApp data recovery tool ensures you a better chance to recover lost WhatsApp media, WhatsApp messages, WhatsApp contacts and more. Fireebok WhatsApp Pocket will be a professional tool to recover lost WhatsApp data from iPhone device, iTunes backup, iCloud backup. It supports almost all of the iOS devices and iOS versions. The recovery of WhatsApp data from iPhone device requires only three steps.


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  • WhatsApp Pocket
    Chat WhatsApp messager, Extract and recover WhatsApp message from iPhone, iTunes and iCloud backup.

    For Windows & Mac OS X

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Step 1: Connect your iPhone device to the computer

The first way to connect your iPhone 6 to your Mac or PC is to use the Lightning to USB cable that came with your iPhone. Plug the Lightning end of the cable into your phone, and the USB end into a USB port on your computer. Make sure to tap on "Trust this computer" on your iPhone when connecting it to your computer for the first time.

Step 2: Scan WhatsApp data from iOS device directly

Run WhatsApp Pocket. If you want to recover deleted WhatsApp data, you need enter WhatsApp Pocket Menu --> Preferences --> select "Scan with advanced recovery mode" button. Then choose "Extract from iOS device" on main Window.

choose extract mode

Step 3: Preview WhatsApp data and save them on the computer

After the scanning has completed, all the WhatsApp chats will be listed in the result window. You can preview Whatsapp media files, contacts, text messages that are found by the program. Then mark the chat you want and click "Save" to recover them all on your computer with one click.

recover whatsapp messages with WhatsApp Pocket

 

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