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How to Fix Can't Import Photos From iPhone to Mac?

When connecting your iPhone to your Mac, importing photos is typically a seamless process through the Photos application. However if you encounter a sudden failure, whether due to an error message, a macOS update, or other reasons, this process can be interrupted. Here, we'll explore how to troubleshoot and overcome such obstacles to efficiently import a large number of photos from your iPhone to your Mac.

 

1. Check iCloud Photos and iPhone Network

 

Ensure that iCloud Photos is enabled on both your iPhone and Mac using the same iCloud account. If you turn on iCloud Photos on iPhone and Mac using the same iCloud account, all photos will sync to those iOS and Mac devices without syncing and importing. However, if importing to a different Mac with a distinct iCloud account, the iPhone must first download photos from the iCloud server before importing. Confirm that your iPhone has a stable Wi-Fi connection for seamless downloading and transferring of photos.

Enable iCloud photos on iPhone

 

2. Restart Your iPhone

 

Performing a simple restart on your iPhone can clear cache and reset settings, mitigating any unidentified errors that may impede the import process.

Restart Your iPhone

 

3. Check Photo Library Location on Your Mac

 

Check the storage location of your photo library—whether on your Mac's startup disk or an external hard drive. Go to Photos.app -> Settings... -> General -> Library Location. Ensure that your Macintosh HD or external drive has enough free space to accommodate the imported photos and videos. If your photo library is stored on an external drive, confirm that the volume's file format is compatible, such as APFS or MacOS Extended (Journaled), to prevent writing failures due to permissions issues.

Check Photo Library on Mac

 

4. Disable Third-Party Antivirus Applications on Your Mac

 

Quit any third-party antivirus applications running on your Mac, as they could potentially obstruct the connection between your iPhone and Mac. Moreover, they might conflict with macOS's built-in security features like GateKeeper and Notarize, exacerbating import issues

 

5. Use Image Capture

 

MacOS also offers the Image Capture application as an alternative method for transferring photos and videos from your iPhone to your Mac. Launch Image Capture from the /Applications directory, then unlock your iPhone screen. Image Capture will display all available photos and videos, allowing you to select "Download All" to transfer them to your Mac.

Use Image Capture to import photos from iPhone to Mac

 

6. Employ AirDrop

 

Alternatively, utilize AirDrop to wirelessly import photos and videos from your iPhone to your Mac. Open the Photos app on your iPhone, select the desired media, and tap the Share button. Choose AirDrop, select your Mac user, and initiate the transfer, which will deposit the files directly into your Mac's Downloads folder.

Employ AirDrop to import photos from iPhone to Mac

 

7. Utilize Photo Exifer

 

Photo Exifer is a third-party application designed for editing photo metadata of both local photos and those within your photo library. Additionally, it offers the capability to transfer iPhone photos and videos to a Mac while preserving all associated metadata. With Photo Exifer, users can efficiently batch edit photo dates and other EXIF data with just a single click.

Use Photo Exifer to import photos from iPhone to Mac

 

 

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