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How to fix WhatsApp photos can't be saved on the iPhone?

Some WhatsApp users feedback that they are unable to save photos to camera roll from WhatsApp application. When they received photos by WhatsApp but can not save these photos in the iPhone device. So is there any solution to fix this problem?

Some iPhone users think the problem is caused by iOS 11 updates, but I'm not sure. To save the WhatsApp photos to the phone device, you need to download the photo first and you can save it to your phone if you can access to the phone's photo. Here are the detail steps to fix this issue.

1. Make sure WhatsApp is “allowed” to access your Photos app

Before your start, you need check if WhatsApp is “allowed” to access your Photos app. Go iPhone Settings -> Privacy -> Photos -> ALLOW PHOTOS ACCESS -> Read and Write

save Whatsapp photos

2. Check the network in WhatsApp media auto-download

Go WhatsApp Settings -> Data and Storage Usage -> MEDIA AUTO-DOWNLOAD -> Photos -> choose "Wi-Fi and Cellular"

save Whatsapp photos

3. Turn auto-download in WhatsApp

Go WhatsApp Settings -> Chat -> Turn on the switch for Save to Camera Roll

save Whatsapp photos

4. Manually save WhatsApp photos to your phone.

When you click the photos in WhatsApp, it will bring up three buttons at the bottom of window. We choose the fist button to save the photos to your phone.

save Whatsapp photos

5. Use WhatsApp Pocket to save all WhatsApp content

Here we use WhatsApp Pocket to read and extract WhatsApp message from iPhone directly. WhatsApp Pocket is a lightweight and easy-to-use utility specially made to help you extract and recover WhatsApp message and media files from iPhone device, iTunes backup and iCloud backup. Here are the detail steps.

# Step 1. Download the WhatsApp Pocket to the computer


WhatsApp Icon 150x150

  • WhatsApp Pocket
    Chat WhatsApp messager, Extract and recover WhatsApp message from iPhone, iTunes and iCloud backup.

    For Windows & Mac OS X
  • Download for PCDownload for Mac


    # Step 2. Connect iPhone with the computer and run WhatsApp Pocket

    extract WhatsApp message from iPhone

    # Step 3. Expand the iPhone device under iOS devices and click "WhatsApp Chat" to scan

    extract WhatsApp message from iPhone

    # Step 4. Save the WhatsApp messages and media files

     

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