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How to fix "WhatsApp trouble reading your chat history" problem?

A User feedback that When he opened the WhatsApp.app and a message showed saying "WhatsApp seems to be having trouble reading your chat history and will try to recover it. This can take several minutes." Just like the pictures below. When he completed the recovery after 10 minutes, opened WhatsApp again and all chats are there but empty.

whatsApp warn message

And his recent backup was a week ago. If he choose to restore the backup, he will lose all the messages and media files of the past week. Have you encountered any similar WhatsApp tip messages on your phone? Is there any way to recover his WhatsApp messages from iPhone device? He has some really important information in those lost messages. Don't worry, we have successfully solved this problem.

This is due to the lack of phone storage space or the inside problems of WhatsApp, causes the WhatsApp.app to fail to function properly. But all WhatsApp data is still fully stored in the database. We can use the third-party tool to read and extract WhatsApp message from iPhone directly. Here are the detail steps to fix it.

# Step 1. Download the WhatsApp Pocket to the computer


WhatsApp Icon 150x150

  • WhatsApp Pocket
    Chat WhatsApp messager, Extract and recover WhatsApp message from iPhone, iTunes and iCloud backup.

    For Windows & Mac OS X
  • Download for PCDownload for Mac


    # Step 2. Connect iPhone with the computer and run WhatsApp Pocket

    extract WhatsApp message from iPhone

    # Step 3. Expand the iPhone device under iOS devices and click "WhatsApp Chat" to scan

    extract WhatsApp message from iPhone

    # Step 4. Save the WhatsApp messages and media files

    After the scanning has completed, all WhatsApp data will be displayed on the result review. You can store all WhatsApp content, including WhatsApp chat messages, attachments, WhatsApp contacts, WhatsApp call logs. Each chat message will be saved as the html file on your computer. By the way, WhatsApp Pocket also supports to recover the deleted WhatsApp chat message from iPhone directly.

    All the important chat message has been saved on the computer, now he can choose to restore WhatsApp backup from iCloud.

     

    More Related Articles
    How to do when WhatsApp can’t restore from iCloud

    1. How to do when WhatsApp can’t restore from iCloud?

    2. How to reduce to WhatsApp storage on iPhone?

    3. How to restore whatsApp chat history on iPhone without backup?

    4. How to Extract and Recover WhatsApp Chat Messages from Your iPhone

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