Many iPhone users feedback that they can't download WhatsApp video in WhatsApp recently. This is happing when videos are exchanged between iPhone to iPhone, and the iPhone network is connecting to the normal wifi.
• I am unable to download videos in WhatsApp! This has been happening since this morning. I have re installed WhatsApp and also reset the iPhone 7 plus but no luck. Any help ---From Apple Support
• Whatsapp wont download videos and gives error "could not download video. Try again. If Problem remains try try turning off wifi or vpn. I am using latest ios on iphone 6s with latest whatsapp. Any help? ---From Apple Support
Many iPhone users face the same issued after downloading the latest version of WhatsApp. Unfortunately, you can't get rid of it by deleting and installing the WhatsApp.app. It may be a bug from the WhatsApp, but we need to download and backup those videos. Is there any solution can fix it? We've collected some solutions that might work.
Solution 1: Backup and restart WhatsApp
Open WhatsApp on your iPhone. Go to Settings-> Chats ->Chat Backup. And you will find the tab "include vides" under chat backups, make sure that tab is swithed on. Then click "Back Up Now" to backup WhatsApp until it has completed.
Then force WhatsApp application to close. Double-click the Home button to see your most recently used apps. Swipe right or left to find the WhatsApp. Swipe up to close WhatsApp application.
Then reopen WhatsApp and download video again.
Solution 2: Use the third-party app to download WhatsApp videos
Here we use the third-party tool to read and extract WhatsApp message from iPhone directly. WhatsApp Pocket is a lightweight and easy-to-use utility specially made to help you extract and recover WhatsApp message and media files from iPhone device, iTunes backup and iCloud backup. Here are the detail steps to fix it.
# Step 1. Download the WhatsApp Pocket to the computer
Chat WhatsApp messager, Extract and recover WhatsApp message from iPhone, iTunes and iCloud backup.
For Windows & Mac OS X
# Step 2. Connect iPhone with the computer and run WhatsApp Pocket
# Step 3. Expand the iPhone device under iOS devices and click "WhatsApp Chat" to scan
# Step 4. Save the WhatsApp messages and media files
After the scanning has completed, all WhatsApp data will be displayed on the result review. You can store all WhatsApp content, including WhatsApp chat messages, attachments, WhatsApp contacts, WhatsApp call logs. Each chat message will be saved as the html file on your computer. By the way, WhatsApp Pocket also supports to recover the deleted WhatsApp chat message from iPhone directly.
All the important chat message and videos has been saved on the computer.
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