After the recent iOS 17 update, several WhatsApp users have reported a peculiar issue - their message notifications from WhatsApp and WhatsApp Business suddenly went silent. Despite attempting various methods, including iPhone restarts and other workarounds, the problem persisted. In this article, we will explore the potential reasons behind this problem and offer effective solutions to resolve it.
1. Update WhatsApp
To ensure seamless compatibility with iOS 17 and the new iPhone 15, WhatsApp Messenger and WhatsApp Business have released updated versions on the App Store. It is crucial to install the latest version of WhatsApp from the AppStore to resolve the notification issue.
2. Adjust WhatsApp Notification Sound Settings
Go to iPhone Settings -> Scroll down and select "Notifications" -> Find and tap on "WhatsApp" -> Toggle the "Sounds" option off, then back on.
3. Change Notification Tone
Many iPhone users experienced the loss of custom ringtones and text tones after the iOS update. If you previously used a custom tone for your notifications, follow these steps: Go to iPhone Settings -> Sounds & Haptics -> Text Tone -> choose a different tone to set it as the new notification sound.
4. Disable Focus Mode
Ensure that your iPhone's Focus mode is not the culprit behind the silent notifications. Here's how to turn off Focus mode: Open Control Center on your iPhone, tap "Focus", select the specific Focus mode you want to disable.
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