When you try to find some old call logs in the WhatsApp application, have you noticed that your WhatsApp call logs from a few months ago or last year disappeared in the WhatsApp application? What happened? The WhatsApp application does not seem to save all call logs, just like it saves all chat messages. By default, WhatsApp keeps about 200 call history records on iPhone, when a new call logs reach the number limit, the old call logs will be automatically deleted/disappeared from the WhatsApp application. This article will discuss what should you do if you need to retrieve these disappeared WhatsApp call records.
How to retrieve those disappeared WhatsApp Call logs?
If your WhatsApp account has turned on iCloud automatic backup in WhatsApp Settings-> Chats -> Chat Backup ->Auto Backup, you can restore those WhatsApp call logs from the iCloud backup. Or you made an iPhone backup before on the computer with iTunes, you can restore from the old iTunes backup. Here we use WhatsApp Pocket to view and save WhatsApp call logs from the iTunes or iCloud backup. Download and install WhatsApp Pocket on a computer(Mac or PC)
Run WhatsApp Pocket, it will automatically read the iTunes backup on this computer and the iCloud backup associated with this computer. Select an iTunes or iCloud backup on the left sidebar in WhatsApp Pocket, Click WhatsApp Chat Messages to scan.
After the back has been scanned, expand WhatsApp backup, and then click the WhatsApp Call tab to view and save WhatsApp Call logs from the backup.
Note: Even after restoring and saving from an iTunes or iCloud backup, the backup also only keeps 200 call logs in a certain period of time. If you need to save all WhatsApp call logs, What should you do?
When the WhatsApp call log reaches the limit of the number of calls, we cannot prevent it from disappearing. In order to save all WhatsApp call records in WhatsApp, We need to use WhatsApp Pocket to backup and export WhatsApp call logs from time to time before they disappear. Or use WhatsApp Pocket - Timeline feature to build backups at different time to keep all WhatsApp call logs.
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