The GoPro camera development has been the fifth generation of products, and the update speed is getting faster and faster. Every generation of GoPro will bring us some surprises. Hero 5: it's still the perfect little square motion camera, but the Hero 5 Session and Black can shoot 4K video and voice control. And now you can make and edit the video with GoPro Quick application on your computer and mobile phone.
But some GoPro users feedback that they have ever encountered a issue about recovering the deleted footage.
When importing my videos and photos from the go pro 4 hero silver, all the files were deleted from the sd card. Sadly enough, the files were not imported at all. They were supposed to go to an external HD, but that didn't work. Nonetheless, the go pro app decided to delete the files even though they weren't imported. Is there any way I can fix this?
A user from GoPro Support
Here we provide two solutions to recover the deleted footage from GoPro camera.
# Solution 1. Restore from GoPro Plus Cloud Service
GoPro Plus Cloud Service is a cloud service to back up photos and footages from GoPro camera, your GoPro Hero 5 Black or Hero5 Session camera can set up auto-backup on camera settings. If you are using GoPro 5 device with the wifi connection, When that's set, the GoPro will upload the footage when it detects your home Wi-Fi network, and your camera is fully charged.
If you can't find the lost photos and footages on GoPro camera, using GoPro Plus with the Quik app does allow you to view your backed up video and photos on any device. It supports Android, iOS, Mac, and in the browser. So you can restore them from GoPro Plus.
# Solution 2. Recover with Data Recovery software
If your photos and footages have lost without any backup, the only solution is using data recovery software to rescue them back. The photos and footages store on your SD card, so you need take down the SD card and use the card reader to connect with the computer. Then download the software to scan it. Here are the steps to recover deleted photos footages with Fireebok Data Recovery.
Step 1. First of all, download and install Fireebok Data Recovery on your laptop/ computer. After this, you need to launch the software and opt for the most suitable scan mode for the purpose.
- Data Recovery
Recover data lost due to accidental deleting, formatting, virus infection,
and other unknown reasons.
Step 2. Choose the SD Card drive and click "Scan" button to scan.
Step 3. You can preview the photos and videos during the scanning process, and save them after the scanning has completed.
Tips: Please do not save the photos to the SD Card again, it may overwrite the original data. You can save them on the computer.
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