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What do to when WhatsApp can't access Contacts after iOS 11.3 update

Many WhatsApp users feedback that the WhatsApp contact name disappeared, or they can't see WhatsApp contacts from outlook or other exchange account after installing the latest iOS 11.3. But those contacts are still in Apple contacts app. Is any solution to fix this issue?

WhatsApp contact disappeared iOS 11.3

Why does this happen? Not WhatsApp, other third-party apps have also encountered this problem after this upgrade. Since Apple brings the new feature Data & Privacy in iOS 11.3. it uses the new Mobile Device Management(MDM) to protect the iPhone personal data. All the third - party app can't access the personal information, such as contacts, health data and more. Even you enable the request in Privacy -> Contacts.

WhatsApp only keeps the favorite contacts in contact list. And the current version of whatsApp has no direct way to import contacts from Contacts app. You need to manually add contacts to WhatsApp. Here are the steps.

1. Open WhatsApp, Tap Chats, and click the whatsapp icns icons

create whatsapp contact iPhone

2. Choose New Contact

create new Whatsapp contact iPhone

3. Input or Copy the contact information, then tap done.

create new Whatsapp contact iPhone

To protect your WhatsApp chat message and contacts better, we recommend to use WhatsApp Pocket to extract WhatsApp chats, contact, media file from your iPhone to the computer. Unlike iTunes and iCloud backups, you can open and view each of whatsApp photos, audio files, video files, or entire chat content on your computer. In addition, it also support to recover the deleted WhatsApp chat messages without any backup.

1. Download WhatsApp Pocket Application on your computer


WhatsApp Icon 150x150

  • WhatsApp Pocket
    Chat WhatsApp messager, Extract and recover WhatsApp message from iPhone, iTunes and iCloud backup.

    For Windows & Mac OS X
  • Download for PCDownload for Mac


    2. Connect your iPhone with the computer, and run WhatsApp Pocket. Choose your iPhone device under iOS Devices tab

    Backup and Extract WhatsApp data on iPhone

    3. After the scanning has completed, all your WhatsApp chats,contacts ,media files will be listed in WhatsApp Pocket. You can save them on the computer.

    Backup and Extract WhatsApp data on iPhone

     

    Sometimes the backup file can save your whole life.

     

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    4. How to Extract and Recover WhatsApp Chat Messages from Your iPhone

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